News & Blog
Written by: Janiece Gray
Page 3 of 4
From the Frontline – Two Words to Avoid “Good Luck!”
It happened again: two words that bug me because I never know what to say in return…I was leaving a…
Read More
From the Frontline – Upcoming Webinar: A Practical Approach to Achieving Patient and Family-Centered Care
I’ve shared a bit about the book our team put together this year entitled “Beyond CAHPS – A Guide for…
Read More
From the Frontline – Two Magical Words
I recently returned from an amazing ski trip in Winter Park, Colorado with my three kids and my husband. In…
Read More
Fresh from the Front…
[vc_row][vc_column][vc_column_text]Earlier this week I had the pleasure of presenting at The Beryl Institute’s PX2017 Conference in Denver. As an added bonus,…
Read More
From the Front Line – A Glimpse from Guatemala
I just returned from an amazing 10-day experience in Guatemala where I was part of a mission group working in…
Read More
From the Frontline
To the gentleman who sneezed on me on last week’s Wednesday night flight home from St. Louis, I say “thank…
Read More
The Unexpected Experience – It’s a Journey… Not a Destination
Recently, I had a relative message me on Facebook about an experience he was having with an immediate family member…
Read More
The Unexpected Experience – You can’t make this stuff up…
When I phoned home from California I was greeted with this question from my 7-year old: “Mommy I hurt my…
Read More
The Unexpected Experience – Just Tell Me What to Do! Part 4
We all have opportunities for improvement: for my oldest daughter, keeping the bathroom clean was (and is) one of them.…
Read More
The Unexpected Experience – Just Tell Me What to Do! Part 3
We all have opportunities for improvement – sometimes it takes some time, but it is possible to make changes to…
Read More
An Unexpected Experience – Just Tell Me What to Do! Part 2
This photo was what the deck of my childhood home in Bloomington, MN looked like the morning after the great…
Read More
An Unexpected Experience – Just Tell Me What to Do!
One of the things I love most is that pivotal moment when a group of staff or physicians throw up…
Read More
An Unexpected Experience – We interrupt this series…
It truly was an unexpected experience although not the kind we have been discussing in this series… Last Spring, I…
Read More
Empathy in an Unexpected Experience – A Patient’s Story
We always knew we wanted three kids. I don’t know if we wanted to be outnumbered for some sick reason…
Read More
An Unexpected Experience – Dealing with Duration
“Are we there yet? “ “When are we going to be there?” If you took a road trip this summer…
Read More
An Unexpected Experience – Let’s Go!
Quick, name that game? Yes, it’s Monopoly and those who know me or knew me in my childhood and young…
Read More
An Unexpected Experience – It’s All About the Flow…
I love rivers. Growing up, our cottage was on a river in central Pennsylvania. Even though I now hail from…
Read More
An Unexpected Experience – Waiting
Ever been there? Go ahead, you can click on it. I sat there for 3 songs, and midway through the…
Read More- « Previous
- 1
- 2
- 3
- 4
- Next »