News & Blog

Page 1 of 1

From the Frontline – Two Words to Avoid “Good Luck!”

By Janiece Gray / May 31, 2017

It happened again: two words that bug me because I never know what to say in return…I was leaving a…

Read More

From the Frontline – Upcoming Webinar: A Practical Approach to Achieving Patient and Family-Centered Care

By Janiece Gray / May 10, 2017

I’ve shared a bit about the book our team put together this year entitled “Beyond CAHPS – A Guide for…

Read More