News & Blog
Written by: Pamela Hessler
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DTA Coaching Community – Interview with Colleen Panec
As you probably know by now (if you follow our blogs), on the first Monday of every month, DTA convenes…
Read More‘Tis the Season… for Burnout
Isn’t it ironic that the time of year that is known for bringing the most joy also tends to bring…
Read MoreDTA Coaching Community – Interview with Pamela Hessler, CPXP
If you’re a regular reader of our blogs, you know by now that on the first Monday of every month,…
Read MoreThe Rural Hospital Catch-22: Can’t Afford Analytics, Can’t Survive Without It
Across the country, independent rural hospitals are facing a dilemma: they need to harness their data in order to measure…
Read MoreAn Unexpected Part 2: Who is Responsible for Teaching Patient Experience to New Clinicians?
Well, I did it again… I eavesdropped and then interrupted a table full of people who were just trying to…
Read MoreLots to Say…
One of my earliest memories was when I was 3 years old and my mom and her friend and I…
Read MoreDTA Coaching Community- Interview with Richelle Jader
As you probably know by now if you’ve been following our blogs over the past several months, on the first…
Read MoreWe’ve got a new look!
We at DTA Healthcare Solutions are excited to show off our new look. Our website recently got a face-lift and…
Read MoreFresh Perspectives from a Recent Patient Experience
And I’m back…. As I shared in the fall, my husband and I were expecting our first baby, and good…
Read MoreDTA Coaching Community – Interview with Ashlee Fontenot
As you probably know by now if you follow our blogs, on the first Monday of every month DTA convenes…
Read MoreDTA Coaching Community – Interview with Marie Kopp
On the first Monday of every month, DTA convenes a community of Care Team Coaches from across the country. The…
Read MoreWho is Responsible for Teaching Patient Experience to New Clinicians?
About a week ago, I was working from my local Panera Bread. Mostly I was trying to mind my own…
Read MoreClosing 2018 with an eye toward 2019
Like many of you, we at DTA Healthcare Solutions use the close of the year to reflect with gratitude over…
Read MoreWhen Improving Patient Experience is Free
Sometimes, improving the patient experience is free. And you have time to do it. There, I said it. Someone had…
Read MoreProvider and Patient Email Communication
“You should come in for an exam. TN” If this communication doesn’t make sense to you, don’t worry, you aren’t…
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