News & Blog
Page 1 of 1
From the Frontline – Two Words to Avoid “Good Luck!”
It happened again: two words that bug me because I never know what to say in return…I was leaving a…
Read MoreImproving Communication: The Path to Performance
“The shortest distance between two points is a straight line, Janiece!” My mother said this to me frequently as I…
Read MoreImproving Communication: The Puke or Shoot Continuum
No one likes to be sick and let’s face it… puking is the worst. Second to that I guess, is…
Read MoreImproving Communication: A Word (or two) about Coaching
What is a coach? Someone who supports you, someone who challenges you, someone who helps you improve? This picture was…
Read MoreImproving Communication: Key Strategies
In the last blog I discussed the importance of paying attention to the basics and how that impacts physician communication…
Read MoreImproving Communication: Pay Attention to the Basics
What do you notice about this bowl of M&Ms? It’s colorful, yes. Lots of primary colors, yes. Someone’s been eating…
Read More