From the Frontline – An IT Person in Patient Experience-Land
I have this thing that happens to me every now and again where out of nowhere, my stomach suddenly starts…
Read More
Fresh from the Front…
[vc_row][vc_column][vc_column_text]Earlier this week I had the pleasure of presenting at The Beryl Institute’s PX2017 Conference in Denver. As an added bonus,…
Read More
An Unexpected Experience – It’s All About the Flow…
I love rivers. Growing up, our cottage was on a river in central Pennsylvania. Even though I now hail from…
Read More
An Unexpected Experience – Waiting
Ever been there? Go ahead, you can click on it. I sat there for 3 songs, and midway through the…
Read More
An Unexpected Experience – The Importance of the ED
“Iceberg, right ahead!” Quick… name that movie! If you said “The Titanic”, you’re right! To this day, when I see…
Read More
An Unexpected Experience
It was an eventful night. What was supposed to be a straightforward two-hour flight from Nashville to Minneapolis turned into…
Read More